Cancellation & refunds

Draft for review · 10 November 2026

No payment on this website

This website only collects enquiries. You pay only after our team sends a written quote and you accept it. The quote is the agreement for your booking.

Before you pay

You can change or drop your plan at any time before paying — there is no charge.

After you pay

• Airline tickets, hotels and other services follow the cancellation rules of each airline, hotel or supplier. Those rules are written in your quote before you pay.
• If something is cancelled, we refund what the supplier refunds to us, minus any charge that was clearly listed in your quote. [Service-fee terms — to be added.]
• Refunds go back to the original payment method within [X] working days of us receiving them from the supplier. [Timeline — to be added.]
• If we cancel a booking for reasons on our side, you get a full refund of what you paid us.

Offers

Any discount shown on this website (for example a flat amount off) applies only as described next to the offer and in your quote. One offer per booking unless the quote says otherwise. [Offer terms — to be added.]

Your rights

Nothing here limits your rights under the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020.

Questions or complaints

Write to [contact email — to be added before launch], or see our grievance process.